Questions and answers.
Which payment methods are accepted?
VISA, credit cards such as MasterCard or American Express, PayPal, Apple Pay, Google Pay and Klarna.
Where do we ship?
We ship across Europe.
For destinations outside of Europe, please send us an inquiry at info@cup-clip.com.
How long does shipping take?
Once your order has been processed, the delivery time is 2-4 days (depending on your location).
Please ensure that your shipping address is complete and correct to guarantee a fast and secure delivery.
Are there shipping costs for my order?
Yes, shipping fees may vary depending on the delivery location. However, for orders of 500 pieces or more, we cover the entire shipping cost.
Are there any customs fees for my order?
No customs fees! Since we only ship within Switzerland and the EU, no additional customs charges apply to our customers.
Can I pay by invoice?
Currently, payment by invoice is not available, but we are working on an optimized solution for our customers. We will keep you updated as soon as this payment method becomes available. Thank you for your understanding!
My question was not answered, what should I do?
If you have any further questions or concerns, please send us an email.